In email marketing, maximizing engagement is key. However, one widespread mistake actively prevents this: using a “donotreply@” sender address. My frustration peaks seeing companies invest in email lists only to shut down communication immediately. Sending from “donotreply@xxx.com screams disinterest. It tells your subscribers, “We don’t want to hear from you.” This directly contradicts the foundation…
Show Summary This podcast episode of the SDM Show, hosted by Rob Cairns, features a discussion with Jeff Greenfield about the complexities of analytics in the modern marketing landscape. Greenfield shares his journey into analytics and highlights the limitations of relying solely on click-based metrics like Google Analytics. They explore the importance of understanding broader…
Show Summary The provided audio excerpt from the SDM show features a conversation between Rob Cairns and Bridget Willard about leveraging customer support interactions for marketing purposes. They discuss the proactive approach of preventing issues that lead to support tickets by anticipating customer needs and creating readily available resources. The speakers emphasize that support tickets…
Show Summary This podcast episode from “The SDM Show” features a discussion between host Rob Cairns and Ryan Waterbury of One Dog Solutions regarding the critical need for businesses, particularly agencies, to consistently engage in marketing efforts. They explore various accessible marketing tactics, emphasizing the value of newsletters, social media engagement, client communication, and obtaining…
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