Show Notes

 

Episode 93

 

00:00

Everybody, Rob Cairns here, and the founder, CEO and Chief Creative, amazing ideas, stunning digital marketing. In today’s podcast, I sit down with my good friend Scott Mills, who is now a retired trial police officer, after 30 years of policing. One thing about Scott is he’s the ultimate community builder. As far as I’m concerned, he gets community 100%. He’s also a bit of a trailblazer. He was one of the big reasons that Toronto Police is where they are today, with their social media efforts. So sit back, relax, and enjoy this great conversation I had with Scott.

 

01:18

Everybody, I’m here with my good friend, Scott Mills. Scott just retired after 30 years with Toronto Police and I thought we’d talk a little bit with Scott about lessons learned things he had done. How are you today, Scott? I’m fine. Thanks, Rob. Thanks for inviting me down to your podcast. Yeah, I appreciate having you 30 years, that’s a long career, how are you feeling these days? I feel good.

 

01:52

It’s hard to believe 30 years past that fast. But in hindsight, when I start breaking it down, in my mind, I can, I can pretty much remember every single year and it was a lot of time, missing special occasions, and, you know, working when, when the rest of the world was having fun. And when the rest of the world was sleeping. And so quite frankly, I’m not going to miss that. But I am going to miss the work. And I’m gonna, I’m gonna miss my, my colleagues and the people out there. But, you know, thanks to social media, I really got involved with social media over the years, I’m still connected with, with so many members of the community and, and so many of my colleagues and I think that’s, that’s a huge benefit for me, because because my identity now, for 30 years, it’s been a it’s been a police officer know when I was when I was five years old, in kindergarten, from my mother, same work. And it was the caption that the teacher had written on it was, I’m a police man, this is my car. I still have that. When I when I became a police officer in 1990, my mother put that in a bit in a frame. And at the bottom of the frame, she had a picture of my police car in real life, and me and my police uniform. And I’ve always so I’ve always had that dream to be a police officer. I don’t have any regrets. It’s so nice to you know, be financially secure having a pension, and

 

03:50

it’s looking back, I don’t have any regrets. I seem to be still carrying a little bit of the baggage of the job

 

04:00

that comes but all in all, I don’t even know if I would do it again, to be honest with you. If I had knowing what I know now, I may not do it again. But I did it. It’s been my life. It’s always gonna be a part of my life and I’m proud of my service.

 

04:23

Yeah, I get I get I get that 100% you know, it’s funny. It’s being being an employee self serve takes a lot. And you know, you’ve done an exemplary job and you know, and it’s done. By the way, folks, it’s hard to get to a podcast in this house sometimes without dogs doing what they they shouldn’t be doing but that’s you know, par for the course. But they’re saying you know you’ve done a really good job. I you know, you were saying you were thinking about what you remember And I was thinking earlier this week that the first time we met, and that’s about 12 years ago. And I kind of played that day, quite a bit. Because, you know, I would say there’s people you meet that make a big difference. And, and Scott Frankel, you’re one of those people. So thanks for that. I appreciate it.

 

05:18

Thanks. Thanks for saying that, Robert. I appreciate the fact that, you know, for over 12 years, you as a community member was able to work with me, helped me You’re almost like a protector for me out there. And I was so so hard gore out on the internet as a police officer. And it was kind of breaking new territory at the time when I was doing that. And the fact that community members like yourself, you know, connected with me, and then we became friends and, and now into my retirement, we’re still friends, and the amount of, you know, thinking back of all the things that you and I did together that were no technically related, that I didn’t have the knowledge and skills to pull off by myself. Or if I did have the knowledge and skills, I didn’t have a number, the number of hands I needed to do it. You were there to do that with me. And I’m pretty grateful for that. And it always, you’re right on top of security. And, you know, all those emails that you send me about an article here, a good article there, it really, it really keeps me up on my game, because I’ll click on those articles, and I’ll read them. And it just would change my mindset about what I need to be doing. And, you know, and it helped me to serve other other people that were, you know, experiencing some issues with, with security, and, you know, the big thing is harassment online.

 

07:04

Oh, is that ever? I mean, my biggest joke is I’ve developed a panda haters due to my association with you and several other people in voice, which is a relationship I’ve always valued. And as you know, I’ve developed my own, I hate Rob group exactly out of that, like it’s

 

07:26

in that thing, you know, like, and that’s why I’m really grateful for the people that stuck by me, because because of becoming a friend with a police officer, to me, just makes sense. Over the years, but I came from a small town in southwestern Ontario, so everybody, everybody kind of looked up to the police and trusted the police. And once you’re a police officer in Toronto, it’s a whole different game. And you do develop, especially in the online world, there are a lot of internet warriors out there that think that they can say anything they want behind a screen that they most likely wouldn’t say to your face, or maybe they would.

 

08:12

But

 

08:13

I saw that time and time again, because of social media. Other people could see that, that people like you were affiliated to me. And they got vicarious harassment on the internet because of it. And it’s not. It’s not good. And it’s something that I came to accept. And I think people like yourself who, you know, over 12 years had a relationship with me in a professional capacity. And me as a police officer, and you as a, as a contributing community member. We came to accept it. But I think there’s there’s still a fear factor among a number of people in the community to have a relationship in a professional capacity with a police officer and show that that’s happening on social media.

 

09:09

Yeah, it’s, it’s so true. I mean, we were talking and and, you know, through you and through other I’ve developed, as you know, I’ve got a lot of good friends, especially colleagues years, and I can tell you the number of times I’ve reached out and, and said, I know you’re working today, what’s going on here, or what’s going on there. Or I’ve had conversations even since I moved out to Scarborough, where I was very actively involved and had conversations where I’ve run into police officers on the beat and you know, and they say, Well, you know, so and so on, we get in a conversation because of connections and it helps so much. I mean, what people don’t understand is if you’re out and about and you see something, pick up the phone and call and and and frankly that means maybe calling the non emergency number, maybe firing it off talk Are we which I’ve done with you? How many times over the years, I can’t even count them, picking up the phone and knowing who’s on social media working the desk for Trump voice or any other forcing, saying, I need some help. It’s all about relationships, and people don’t understand.

 

10:18

Well, a lot of you know, a lot of times when you would send me information like that, I didn’t even know what what had happened. Because, because the volume is so great. But what I would do when I got information from a trusted community source like yourself, is I would look into it. And I would educate myself as to what happened on that. And many times, the phone started ringing to our team, from media about what you were sending me to give me the heads up on because, you know, you have to turn off on social media every once in a while, and you need to just get away from it or for your own, for your own mental health. So it’s so, so great, having the community eyes and ears, there’s so many people out there that have helped me over the years. In old for, for over 10 years. I was the Toronto Police Service, social media officer. And the wildest time ever fly. And, you know, I kind of got put in there by by the deputy chief at the time, his name’s Peter, slowly, good friend of both of ours. Now he’s the chief of of Ottawa police, but it wasn’t easy. When he made that move. And

 

11:49

it, it’s, uh,

 

11:51

you know, a lot of people didn’t want me doing that. And there’s a lot of kicking, kicking and screaming. But then, a lot of the people that were kicking and screaming at the time, started to really see the value of it. And then we became close collaborators. And now, the whole social media is a part of, of Toronto Police Service. And it’s not just a kind of a corporate face that it’s, you know, I’m really proud of the fact that there’s over 500 members of the trial, police have taken a three day social media and communications course. And they’re out there being themselves on social media. And a lot of people say, you know that and that in itself has inherent risk. Yeah, well, being a police officer has inherent risk. So the more avenues that police officers have to positively connect with community members, for the success and safety of our community, the better our community will be, and the more the safer it will be. And I strongly believe in that. So he is one of my greatest accomplishments was getting that policy, officially incorporated in the Toronto Police Service and, and sustaining it over a 10 year period. And then now, when I’m retired, you know, whatever happens moving forward happens, but I think we’ve established that particular piece that, that allowing your members of a police service to have official social media accounts, as long as they have training, and they’re trained, you know, what to say when to say it, how to say it. And what you can’t say, you know, essentially, basically, keeping operational duties to the assigned area, you know, stay in your lane is, is the message. And, you know, the secondary overall message is don’t be stupid. And all of the rules and regulations that apply to a police officer, and doing your regular duties apply to a police officer using social media. So it’s pretty simple. But there’s still a bit of a resistance to it for that, you know, allowing police members to actually go out and do that, that the the police leaders are still a little bit weary of it. Yeah. And it’s, you know, it’s still a work in progress. And I’m, I’m grateful for opportunities like this actually discuss it more in depth, because no, even if one or two people hear this, but have the, you know, the role to further something. They can, they can, you know, take this information and, and use it in making their decisions about about how to how to do social media for law enforcement going forward.

 

15:00

So true, I want to share a story. I knew and I remember this day well, we were on the way to a twitter 140 meetup. And there was a string of sexual assaults of Christie pets. And you and I went down to live stream I was with him. He said, Come along and watch the show, we get down there. And it was a Toronto Star reporter who missed the live press conference that the detective held. And what had happened was, we sat down with him after and said, here’s the live stream, here’s the video. And he was the only reporter who got all the facts. 100%, right. And he actually emailed you, I think, after the fact, and correct me if I’m wrong, that thank you and I for the time of walking them through it, and his story was bang on. And so some people look at stuff and say, Well, why do you live stream my VA do this. That’s exactly why we did that. Because it got the message. And in those days, what we live streamed it off was your mat, with a, with a webcam, right? standing on a rocket stick sitting on a corner, on a sidewalk.

 

16:11

And I remember that day, Rob, and there were so many days like that, and where, you know, I found myself out in the community and, you know, borrowing power from me. You know, like, there’ll be all these satellite trucks are all these media people. And then there’ll be, there’ll be me standing there, you know, a little old Scott Mills from Toronto Police corporate communications with his little webcam and his laptop. Yeah. Looking to steal power source from somebody. And, and, you know, as you know, on the traditional media, everything becomes a small

 

16:54

clip.

 

16:55

Yeah. And with with the live stream of the entire thing. People can listen, if they’re interested in this, they can listen from the start to the finish of what was said at a press conference. Yes. And they can go back and rewind, in fact, jack, and they can go back and share the whole thing with with people that are, you know, directly affected. And it’s such a good thing, to be able to livestream the whole thing. And I remember in Toronto Police Service, corporate communications in the Media Gallery. When we first started live streaming, it was just doing the I you know, a little webcam with the, you know, the rocket stick and, and it’s just me and so if I was in there wasn’t going and, and it was interesting to see that evolve into the entire video services production unit of Toronto Police Service, actually being incorporated under the pillar of corporate communications. They worked in a whole different pillar, a whole different set of bosses before we were doing this. And, and the I say we because it wasn’t me alone, because there’s a lot of people in the background, yourself included, that were helping me. I was the front end guy, but there’s a lot of people on the back end. And the quality was web based quality. It wasn’t studio quality. And so that was always a that was always a contentious issue. Well, I know I know, after the corporation, that is not good quality. And my thing always was the official word is getting out there. It doesn’t matter what the quality is. You need we need to get the official word is. Yeah. And so then that kind of morphed into our video Services Unit being moved under the pillar of corporate communications that Toronto Police Service, and we enacted a system whereby they could livestream things and in high definition in three separate locations in our Toronto Police Service building so they could do it from a big huge auditorium. Yep. You know, I remember on some of the major incidents like the van attack, yeah, we would move the press conferences from our Media Gallery up to that big room.

 

19:35

Yeah, no, no questions. No question and and it depended on the event because I can remember when we did the debt when you did the Danzig shooting, that one was run right down to the Media Gallery. So it all depended on what, what did but what people don’t realize is the more you Trump police went online, the more there was a push to get immediacy and quickly information out to the public, right? So, yeah, it was that

 

20:04

one. And that just this is to finish this piece off there. Now, as soon as there’s a press conference about to happen, or is coming in the next couple of days, you know, sometimes we don’t have answers. The first thing we do is pick up the phone to our video services unit to make sure that we’ve gotten an operator to do a quality, high definition live stream on YouTube, and they all archive on YouTube. And then we have somebody assigned to properly caption them afterwards. Yes. And, you know, like battle started from, you know, basically people like you and Jeff Brown and Eric Jax and myself in the background. And Laurie Stevens also helped helped quite a bit in the background. Yep, saying we got to do this, you got to figure this out. And there was a lot of going back and forth with community members that that allowed me to have the knowledge to effectively do that. And then it just got bumped up into live stream. And now, when we, when covid 19 pandemic hit, the vast majority of our corporate communications staff was told to go and work from home. And then it was really exciting to watch because I was working at home. Yet, we were incorporating a system whereby all the other reporters that generally are in our Media Gallery, are sitting in their houses. Yeah, they’re ordered to work at home because of the pandemic. And we’re actually getting them to call in. And we’re using all this technology one step further. We’re not just live streaming it on YouTube, we’re actually engaging back and forth and having questions asked, and the audio is good. And everything. And I’m thinking, you know what, that all happened? for 10 years ago, that would have been all me kind of trying to brew that stew. I wasn’t even involved in actually, the back end of doing that, like, like, the mindset was that we just have to do that. And we need to assign human resources to do that. And we need to do it well. And we need to do it now. And to me, I just kind of sat back and I say, you know, 30 years is coming up. It’s about time I retired, I think I think we’ve accomplished what we set out to accomplish here. Yeah, yeah. So I’m quite proud of our entire team and the leadership at Toronto Police Service on how that is come to be. I used to be in media scrims on the street. And in that Media Gallery, and I’d be fighting for a spot in the scrum with all these big time media guys with these big cameras and everything. And it gets a little pushy in there. Sometimes. It does no one of them. And every once in a while, you know, somebody pissed me off, and I piss them off. I know, I was pissing them off. Because I was wanting real estate that they wanted. And, and I just some I remember turning to one guy that we always kind of banter back and forth. Yeah, and I go one day, you’re going to be out of a job. And this little webcam here is going to take over. Yeah, I like that very much. But it’s pretty true.

 

23:41

Yeah, I can remember being in the media room with you on many occasion and shooting pictures and sometimes it rubbed guys the wrong way. And I can remember doing with our good friend jack Boland, and move on. Oh, jack, for those who don’t know, Jack’s claim to fame is to Toronto sunshine girl. But he’s done many other things. And jack just looked at me and said, go ahead and shoot away. It’s not gonna impact me. But jack, jack got it. Some of these guys over the years didn’t get it and

 

24:14

you know, was part like to be to be fair, yeah. We have such a great relationship with the media personalities, Toronto Police. It’s it’s really, really good. And yeah, we would joke back and forth like that, but people got used to kind of me be in there doing my thing. Yeah. And, and quite frankly, I’m not a journalist. So you need journalists that are covering that type of stuff. You can’t just have the police putting out information that doesn’t work. So so and so you know, the fact that they kind of let me into their world to do this was an honor. Right. And yeah, go jack. Jack’s one of those guys. He can he can take a picture. Anywhere, you know, like, the Gallagher Brothers push them off the stage one time. Yeah, I remember that. Like, and so yeah, it is a bit rough and tumble and when things are down, but you got to be on your game.

 

25:14

He’s on it. He’s one of those guys who’s always on his game like he does shots he comes up with a, you know, I, you know, I’ve talked to him over the years and it’s just absolutely amazing what he’ll come up with how to nothing.

 

25:28

And and so so many people because kind of fall for a spot in that Scrum. So many people, like you said that missed the actual press conference and needed to report for their official agency could see it contemporaneously. right afterwards or, or, you know, whenever they’re able to and get the story. Right. And I think that’s just, that’s the important thing is, is the story is heard in its entirety. And, and it’s it’s reported on accurately. Yeah.

 

26:04

Yeah, I know you’re a little pressed for time. But I kind of want to wrap up by a little sharing a little story. Let’s go back to G 20. And I think you know where I’m going. And, yeah, we have a friend who I’ve met many times through you and gentleman by reality color. And how one police officer IE you talked him down from threatening to blow up the Toronto Police headquarters building. And keep in mind Rio was on the street and has mental health issues. And how you in reality, have a friendship that I don’t think will ever disappear. Do you wanna kind of elaborate on that story? Well, yeah,

 

26:48

well, yeah, is de 20 weekend and it was kind of looking like Beirut. In downtown Toronto. There’s police officers all over the place on every street corner places were boarded up. And it was definitely a shock to the system. For anybody that was in Toronto. That weekend. They’re expecting some pretty big protests and, and potential violence and real gentlemen, that works in our IT department worked in our Toronto Police IT department at the time, was outside of our office at collagen Bay. And he came in and he said that there’s a man outside, he’s threatening to kill five police officers. And you somebody needs to go and deal with them. And so I was in uniform, actually full uniform with all my use of force options. And I walked out and found myself. There’s a guy with us looked like he had something in the sand that was sharp. I kind of thought it was a knife. And he was he was really agitated. And he and I just looked at him I drew my gun down on him. And I was pointing my gun at him. And I was telling him to drop whatever he had in his hand. And he, he he did. And I put my gun away. And I basically said buddy, like, threatening to kill five police officers this weekend is gonna land you dead or injured. Yeah, I go, you can’t do that. Full stop and a story. And he’s kind of looking at me like a deer in the headlights and I just looked at him. I say, do you want to go for a coffee? And his whole demeanor changed when he said that? And so we walked together over to a little cafe. And we sat on the patio, we had a coffee. And and he said, Thank you. And I’m like, thank you, can you please not do what you’re doing? I can’t, because I don’t want anything to happen to you. And it’s not going to be pretty for you so. And anyway, he took my number he wrote it down on a piece of paper. I gave him a piece of paper and a pen and he put it in his wallet And off he went and he kept calling me from a phone or anything like that. And his name’s realla Claire, and we would meet on my way to work or whatever. And he was he was a garbage Dumpster Diver who got hauled out down. He’s dumpster diver. So he he’d sleep in dumpsters, he would get food out of dumpsters and and I’m like come on man. Like I don’t want to see living in the dumpster anymore. And I asked him I go, I do all the social media I go I’d love to tell your story. Dori and I told him how Twitter worked. And I said, We need a hashtag for you. And he said something in French is French to me. From my drop. Yeah, yeah. subtable poo bad. You know, the lump bed or something like that, like, the man in the dumpster right? At the end of the garbage man, basically, right? And I’m like, What about homeless Joe? He goes, I like that. And so that’s how the hashtag on Twitter was born of homeless Jo. And I said, my goal, I said, if I, I’m going to tell you what I post, if, if I I don’t want to breach your privacy, but I also want to tell the story of what it’s like to be you. And I said, what I believe will happen was, I think other people will see your story and want to help. So sure enough, a street nurse named Emory batten saw the story from the tweets, she reached out to me and she said, The see have an income and I said no. And she said, introduce them to me. So I introduced them to me. And she said, I’m going to try and get him on odsp, which is an Ontario it’s Ontario Disability transfer. Some basically, it’s an income, it’s a check every month. Not a lot of money, but it’s a check. And so we set them up with a bank account. They’re seated, got them all set up with odsp lot of forums and stuff like that, which real wasn’t really into fulfilling, I ended up going.

 

31:46

Yeah, we got it all done for him. And he he’s to this day gets a check from the odsp. Other people started bringing him food from the least sweets and stuff like that. He moves all over the place, we got him into three different homes. But he’s got some mental health challenges. And he thinks people are coming after him sometimes. And then he has to move. And so he’s moved all over the place. And like even my kids, my kids have gone up, we’ve like, rented trucks and gone and helped him move his belongings. He’s got a couple storage units, he sees he’s consolidated down to one storage unit now. And he’s still living under a bridge. He called me the other day saying that he’s you needed to move again. And we all come on. But you know, one of the really good things about this is he has a son named Stefan and cabac. And Stefan had lost his father, he didn’t know where he was. And he was searching on the internet. And in telling these stories, like I’d been real for breakfast, and we we’d always take a picture or do a video or I done this video of reality, and what’s your three wishes. And I got that idea from Mark Horvath from who does invisible people down in the States as he’s always trying to profile the stories of people that are homeless so that they can, you know, have better lives. Right. And he, he wanted a home and he wanted the bullshit to stop. Yeah. And that meant, what that meant is he wanted the mental health issues that were plaguing him to stop and so ironically, I posted on YouTube I think I’ve got five YouTube channels and all the Toronto BMX the legal graffiti or Crime Stoppers is only two channels strong police. I think there’s over 6000 videos now on YouTube, but YouTube is definitely the place I was on the first and the longest, and it is definitely a way where people can find things. Anyway 55 Division One day, front desk gets call from this man saying his name Stefan LeClaire and he wants to, he wants to connect with officer Scott Mills. Because he thinks that he knows where his that is. And next thing you know, I’m talking to you to find and I was able to that, through that connection was able to reunite Stefan with with his father. And he, Stefan I believe he’s got three kids now. And Rielle has traveled up there and actually met his grandkids and he has a good relationship with the funds wife, and every single time that I see real now he always wants to use my phone to call Stefan or talk, talk to Stefan’s wife and he asked the pastor, both the kids and how they’re doing and stuff You know, sorry, I was still living under a bridge. But, you know, I told him the other day last time I saw him, but I go, you know, with all this COVID-19 He said it was like, he goes, I’m not going out for anything. He goes, this is like, martial law. Yeah, he’s, he’s living in a shack that he built under a bridge in Toronto. And he’s just by himself. He’s a bit of a loner. And I kind of looked at him and I said, you know, you’re so far ahead of everybody else. Yeah, in what in how you think what you do. And, you know, he calls me old man. And we’re buddies now, like, you know, if I, if I need advice on life, I go see a homeless tool. And he tells me what I should be doing. And he’s right. You know, he’s always right. And sometimes he calls me and he’s pretty down, because I don’t think he’s talked to anybody else for quite a while. And then you can just hear his voice pick up. And, and his whole mindset changes. And, and, yeah, so he knows, I read, I’ve retired now. And he The first question out of his mind was, well, am I still gonna be able to talk to you or see you? How do I how do I get you? Right? Yeah. I said, real. I go, I went out of my way to make because he’s got my cell phone number memorized. And I’ve got many calls from police officers who’ve, like he’s run into for one hour or whatever, whatever

 

36:43

reason. Yeah. So next thing, you know, there’ll be my phone will ring. And it’ll be a cop saying, you know, this guy? Oh, yeah. That’s my buddy. Yeah, they’re telling me what’s going on? You know, like, yeah, yeah. That’s how real lives and all this good in the hood. So I’ll tweet about the fact that, you know, you were really good, too. Or, if you’re not so good to them, I’ll probably tweet that too. So no, but but the vast majority of police officers, by law officers, city officials and stuff that have come into contact with real, they’ve, they’ve actually been able to see the story now. And they leave real alone and real is happy for that. And we’re not having the confrontation that started our relationship, you have this very dangerous confrontation for everybody involved. And that, right, there is the key to being a police officer. It’s sustainable, like you said, sustainable, long term relationships. Real doesn’t have a phone, he doesn’t have a house. But we can talk to each other. And one thing that’s not known I use social media as a cop. There are so many police officers out there that have these relationships, it’s just that they don’t use social media to tell the world about it. Right? Yeah. And there is a bit of a risk of a privacy issue when you’re telling somebody story. So like, I’ve got Miguel’s permission, but some people would argue that he’s not in a mindset to actually give that permission. Well, he is. And he, you know, people have gone and given him money, to keep living to buy food, they bought food to anything he people have sent me clothes for him, they buy Christmas presents for him, and I bring them to them. You know, it’s so awesome. And it’s not hard to do. It’s just, it’s just building that community, and building relationships. And I’m fortunate to have done that. And, you know, I would like to do that for every single person that’s like real out there. But obviously, I’m only one person. Yeah, but the key thing to this whole story, and you’re really good at this too, Rob, and I learned a lot how to do this from you is talk to the people that are already listening, and your influence will grow.

 

39:18

No, no, no question. And yeah, there’s no question I can remember. And, you know, I’m going to share kind of to wrap it up one little quick, personal anecdote. I went to a time in my wife about five years ago, where things were a mess, and I actually ended up in jail. And you were in a I believe you were at a Crimestoppers or one of Laurie’s conferences in the US at the time. And you reached out through contacts just to make sure I was okay. You know, I I tell that a lot. And I say that’s about relationships. And that’s something I don’t forget. So I mean, you get given back to you what you put out in life, and it’s so true, and people don’t understand that, and, and I think what people like reallt do is they open our eyes open to what the world is really going on. And it makes us think, really hard, and realize how actually lucky we are at the end of the day kind of thing. So yeah. Anyway, I appreciate you joining me today and sharing a couple of stories. You know, I’m sure the City of Toronto is gonna miss you. I, I’m lucky, I have a direct line. So you know, and one of the things that always impressed me is, you’re not the know it all police officer Scott, you’re not afraid to reach out and say, I don’t understand this. You and I had a discussion, I guess a week ago on Twitter about green screens, and I’m looking at one right now. Right. So, you know, you kind

 

40:57

of uh, you do your answer was kind of, this is what I do. And I’m thinking, a different way to do that, too. But that’s okay. And what I wanted to know, I wanted to know, because if there is a better if there’s a way to do it, Rob will bow.

 

41:17

Yeah, and I’m way and we have those discussions. And one of the things that’s always amazed me is, you know, you’ve kind of taken this technology, but you’re not afraid. And you’ve never been afraid to reach out and say, Hey, I don’t know the answer. But I, I know somebody who does. And it might be me. It might be Jeff, it might be Eric, it might be john, you get what I’m saying. And you’ve always done that very well and said, Hey, I don’t know at all. And I think that’s a big reason your successes, because you have the uncanny ability to keep learning. And you keep learning any of ours learned. I remember joining you on video when you were at Crimestoppers, I prefer was in Jamaica, for recall, or somewhere in the Caribbean, and you had me join. And we talked about the whole impact of community on with the Crimestoppers group worldwide in front of us. And, you know, you’re always not afraid to go out to people and say, you know, I don’t have the answer help me here. And that’s a big deal.

 

42:21

More, the more help we can do. Together, the better. We’re better. Together we make. We can make a difference together. And I hope to continue our relationship. Rob and I hope to I hope on the social media, I think I think I might just actually take a picture of you and me here on the screen. Yeah. Put a little tweto just saying that we did this this morning and to watch for your soul because I think we’ve had a really valuable. We’ve had a really valuable their smile.

 

42:56

I should tell I should tell you folks, I’m usually the one in my family that takes the pictures. And until I met Scott, I was never in enough picture. So anyway, Scott, thank you for joining me. I appreciate it. Continued success in all your endeavors, labia, and we’ll talk soon. All right, let’s keep in touch Rob. All right. Hey, everybody. Thanks for listening to this week’s podcast. I really appreciate Scott Mills joining us and sharing some of the stories in 30 years of policing. If you want to say hello to Scott or have a question for him the best way is on twitter at graffiti BMX comm if you want to reach out to me Rob Karen’s you can feel free on twitter at Rob Cairns or on our website stunning digital marketing comm for your digital marketing and consulting needs. If I can help you in any way please email me VIP at stunning digital marketing comm or pick up the phone and call us for 166247647 As always, this podcast is dedicated to my late father Bruce Cairns. Miss you’re very much that in love you. Keep your feet on the ground, keep reaching for the stars, and make your business succeed. Have a great day and bye


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