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Episode 647 Leading the Living Organization With Norman Wolfe
Show Highlights Rob Cairns welcomes Norman Wolfe, author of Leading the Living Organization, to discuss a radical shift in business leadership. Norman shares his journey from a systems engineer to a leadership consultant, challenging the traditional “machine” metaphor of corporations and proposing a more human-centric, “living” approach. Thank You To Our Sponsor Thanks you to…
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Episode 646 Communicating With Your Clients With Cami MacNamara
Show Highlights In this episode, Rob Cairns and Cami MacNamara dive deep into the essential art of client communication for agency owners and freelancers. They discuss how maintaining regular touchpoints—even when things are quiet—builds trust, prevents churn, and fosters long-term professional relationships. Thank You To Our Sponsor Thanks you to our sponsor, All-in-One WP Migration…
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Episode 645 Evaluating Your Agency Tool Stack With Ryan Waterbury
Show Highlights In this episode of The SDM Show, host Rob Cairns and co-host Ryan Waterbury discuss the evolving landscape of agency tools. They dive deep into the importance of a solid tool stack, the impact of AI on agency operations, and why human-centric service remains the ultimate differentiator in a tech-driven world. Thank You…
