StunningDigitalMarketing.com has just moved to the Awesome Support system. This is a help desk system that is contained in the WordPress backend. Below is a video showing how to open a support ticket and how to check on your existing tickets.

Once you the client open a support ticket, you will receive an email with all the details of the ticket.

ticket received email to client How To Open A Ticket Using The Awesome Support Plugin

The support staff will also receive an email saying a ticket was opened.

ticket assigned to support tech How To Open A Ticket Using The Awesome Support Plugin